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Calls
Every call and chat Geni handled, what was said, and what she did about it.
Watch how it worksCallsEvery call and chat, what was said, and what Geni did about it.
Calls and chats
214
Booked
73
34% of calls
Booked work
$27,740
Messages taken
51
Sam Rivera(512) 555-9090Water heater leaking badly; booked for tomorrow at 7:00 AM at 44 Willow Street.Oct 19, 7:29 AM0:58BookedDana Okafor(512) 555-0142Wants a quote for re-piping a 1960s house; asked for a callback this afternoon.Oct 19, 5:59 AM2:14Message takenWebsite visitorAsked about drain clearing and the $95 callout; booked Thursday 2:00 PM.Oct 19, 4:41 AMWebsite chatBookedMike Chen(512) 555-7781Burst pipe in the basement; Geni put him straight through to the on-call phone.Oct 19, 3:05 AM0:41Put throughPriya Nair(512) 555-3120Asked whether we service tankless water heaters and our service area. Answered both.Oct 18, 11:05 PM1:12Question answeredUnknown(800) 555-0199Robocall about business listings; screened out.Oct 18, 9:05 PM0:12SpamLaura Benson(512) 555-6604Garbage disposal jammed; booked Friday 9:30 AM.Oct 18, 6:05 PM1:36BookedTom Alvarez(512) 555-2231Left details for a commercial kitchen inspection; wants the owner to call back.Oct 18, 10:05 AM1:05Message taken
In the demo, open the first call (Sam Rivera) to see a full transcript.